Kathi Young

“I just wanted to take a moment to let you know how helpful your staff members were to us last week during our annual survey. I really appreciate all they did to help our staff do well! “

Kathi Young, Administrator, Presbyterian Homes

Unsolicited Testimonials

See what our customers have to say

forum ecs

"I wish to thank you and the entire Forum team for the amazing job everyone did in making our pharmacy transition in less than 8 hours. Remarkable!!! What's even more amazing it was completed with very few 'hick-ups'. I must compliment your team further because our clinical staff is very pleased with the excellent service Forum has been providing our facility. For that I'm very grateful."

Milan Stokovich, Owner/Assistant Administrator, Libertyville Manor

"Thanks for the follow up. You guys are really appreciated for all you do for us!"

Jeff Russell, Administrator Estates of Barrington

"I wish to thank you and the entire Forum team for the amazing job everyone did in making our pharmacy transition in less than 8 hours. Remarkable!!! What's even more amazing it was completed with very few 'hick-ups'. I must compliment your team further because our clinical staff is very pleased with the excellent service Forum has been providing our facility. For that I'm very grateful."

Milan Stokovich, Owner/Assistant Administrator, Libertyville Manor

"Very good services."

Customer satisfaction survey comment, nursing staff, Assisted Living Facility

"Top Notch!  Very thorough, timely and knowledgeable about the whole medication process. Extremely satisfied. "

Customer satisfaction survey comment, nursing management, Community Integrated Living Arrangements

"Excellent assistance before survey."

Customer satisfaction survey comment, nursing staff, Skilled Nursing Facility

"All Forum staff that comes into the facility are always friendly and are a pleasure to work with!"

Customer satisfaction survey comment, Administrator, Skilled Nursing Facility

"We absolutely love Leena & Barb for ensuring smooth transitions to ANYTHING new including EMR and unfamiliar clinical procedures."

Customer satisfaction survey comment, nursing staff, Skilled Nursing Facility

"So much help during survey time! Absolutely astounding team of people."

Customer satisfaction survey comment, nursing management, Skilled Nursing Facility

"The best pharmacy I ever worked with." 

Customer satisfaction survey comment, nursing staff, Assisted Living Facility

"Excellent customer service! Answers are always given kindly and in a timely fashion."

Customer satisfaction survey comment, nursing staff, Skilled Nursing Facility

"I am so glad that you went the extra mile to find answers to my questions. Great customer service and I wanted you to know it was much appreciated. Thank you!"

Gayle S, family member

"Thank you for taking time with me over the phone. Your kindness in assisting me with the Medicare nightmare really was appreciated!....You made it easy to understand and [were] so helpful. I have a new appreciation for Forum Pharmacy. "

Gayle S, family member

"Thank you so much for all the training you and the others have provided for us, and wonderful tools and information to make our jobs accurate and easier." 

Candy Pfiefer, RN, Wellness Director,
Villas of Holly Brook & Reflections Memory Care of Charleston

"I am so grateful that I can send my customers to [Sharon] and that [she is] able to resolve their concerns. Thank you."

Jeanne Hansen, Senior Executive Director, Belmont Village at Geneva Road

"I was fortunate to have Traniesha help me with an issue that was preventing my patient from receiving a medication she desperately needed. Traniesha was friendly and went out of her way to ensure the billing problem was resolved--she even took time to call later that night to confirm the medication was en route. She is a gem in the world of customer service....Thank you!"

Marianne Jankowski, RN

“I am so pleased with your services! You have provided us with extraordinary support during our switchover.”

Arnold Goldberg, Administrator, The Wealshire

“I just wanted to take a moment to let you know how helpful your staff members were to us last week during our annual survey. I really appreciate all they did to help our staff do well! “

Kathi Young, Administrator, Presbyterian Homes

“I cannot tell you how impressed I am with Forum regarding your implementation process.”

Maureen Schmitt, Executive Director, Belmont Village Buffalo Grove

“Many thanks! As always, we’re grateful for the pharmacy oversight Forum continues to provide.”

Carrie L Al-Ani, Director, Maryville Children’s Healthcare Center

“My experience with Pat from the billing department was exceptional! My father has had a whirlwind of hospital/ assisted-living/ skilled-nursing/ rehab/ psych, you name it, since a fall in March. I have spent hours on the phone keeping track of everything… Pat calmly evaluated the situation, told me what to do, interacted with the staff at [the facility] and ultimately helped me get a handle on who, what, where, when and why--but most importantly how much did we owe.”

Brian D, family member

“A huge THANK YOU to Forum Pharmacy for the great service and support we received to prepare us for the survey….Thank you so much for the quick response whenever I call with concerns…Now I’m thinking why we didn’t switch a long time ago.”

Ernie Belencion, Director of Resident Care Services, Belmont Village of Glenview

“I just wanted to let you know that Peggy really went above and beyond last week when she came to my facility to educate the nurses on med pass and she came on the night shift for 4 hours!! That is awesome! She is awesome!!  I really appreciate that  she did  this,  and had to let you know that she went above and beyond! Not that many people do this nowadays.”

Debbie Tumulak, Regional Nurse Coordinator, Valley Ridge

"You should be very proud of your operations and staff; they do a fantastic job!"

John Mirecki, Vice President
Progressive Careers & Housing, Inc.

“Thank you!  You guys are A+.”

Ginger Dean, Director of Nursing
Progressive Careers & Housing, Inc.

“Dear Forum Staff, thank you for your patience regarding mom’s billing. Your care… is very much appreciated, we could not have asked for more.”

Barbara B, family member

 “Thanks so much for keeping us informed and for the determined and dedicated drivers you're using."

Jeff Russell, Administrator
Estates of Poplar Creek

“Thank you… for always providing quality service!!!”

Ashley Bolyn, Administrator
Estates of Orland Park

“Thank you so much for your A-W-E-S-O-M-E Customer Service. It is very comforting talking with your staff. The level of help, care and general concern you show for my issues is phenomenal! I’ve called many times since my in-laws moved to their assisted living home and each and every person I have spoken to has gone above and beyond helping me to better understand my situation. You’re the best!!!”

Bridget W, family member